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How pb999 Handles Your Personal Information

This privacy policy tells you exactly what data pb999 collects when you open an account, make a deposit via JazzCash or Easypaisa, or contact our support team — and how we keep that information secure.

Account data protectedJazzCash & Easypaisa wallet data handled securelyRaast transfer records retained per policyNo data sold to third partiesContact us to request your data
pb999 How pb999 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your personal data is stored, want to correct information on your account, or need to request deletion of your data, our support team handles these requests directly. You can reach us through the channels below. Response times vary; we aim to acknowledge privacy requests within a working day and resolve them as promptly as the nature of the request allows.

Team online

Live Chat

Use the live chat widget in your account dashboard to raise a privacy query directly with a support agent during available hours.

Email Support

Write to our support email with your registered account details and a clear description of your data request. We respond to privacy queries in order received.

Account Help Portal

Log in to your pb999 account and navigate to Account Settings, then select the Data and Privacy section to submit a formal data access or correction request.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

pb999 applies SSL encryption across all account pages and payment flows. Your JazzCash, Easypaisa and Raast transaction data is stored on secured servers and is accessible only to staff with a legitimate operational need. We keep account data for as long as your account is active and for the retention period required under the law applicable to your region. After that period, data is deleted or anonymised.

Cookie Use

We use session cookies to keep you logged in and analytical cookies to understand how account pages perform. No cookies are sold or shared with ad networks outside our platform.

Account Security

Every login generates an OTP sent to your registered mobile number. If we detect an unusual session — a new device or an unrecognised location — we prompt re-verification before granting access.

Data Retention

Transaction records, including Raast and Easypaisa payment logs, are retained for the period required by applicable financial regulations. Once that period lapses, records are removed from active systems.

Your Rights

You have the right to access, correct or request deletion of your personal data. Submit your request through Account Settings or by contacting support, and we will respond as required under the law of your eligible region.

Common Questions About This Privacy Policy

These are the questions our account holders ask most often about how their personal data is handled. If your question is not covered here, reach out through live chat or email and our team will clarify.

We collect your name, mobile number, email address and the payment details you use — such as your JazzCash or Easypaisa wallet number — to verify your identity and process deposits.

Yes. Payment identifiers, including JazzCash and Easypaisa wallet references, are stored on encrypted servers. Only staff processing your transaction can access those records, and only for that purpose.

We share data only with payment processors — the networks that handle JazzCash, Easypaisa and Raast — to complete your transactions. We do not sell your information to marketers or unrelated companies.

Log in to your account, go to Account Settings, and use the Data and Privacy section to submit your request. Alternatively, email our support team with your registered account details.

We retain your data for as long as your account is active, plus the period required by applicable financial regulations in your eligible region. After that, records are deleted or anonymised.

We use session cookies for login continuity and analytical cookies to measure page performance. You can manage cookie preferences through your browser settings; blocking session cookies may affect account login behaviour.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.